Scientronics Ltd places great emphasis and resources in providing high quality services to all their customers.

 The Technical Support Department includes, but is not limited to:

  • Project management: We will sit with you and analyse your needs in order to provide you with the most beneficial solutions (hardware, workflow, software, etc). We will also create the layout of our offered solutions as they would be in your site for better coordination and understanding
  • Installation, preventive maintenance and corrective maintenance
  • Application support and result evaluation
  • Access to the manufacturers’ knowledge base via Scientronics for any query you may have
  • End user training
  • Supply of original spare parts and consumables

By utilising our aforementioned services, we aim to provide you with ease of mind by ensuring correct operations, reliable results and lowdown time in case of failures. All our actions are governed by our company Quality certifications ISO 9001 and ISO 13485, as well as frequent audits from our providers and annually from a Notified Body, which maintains, and improves, our offered quality.

The Technical Support department is staffed with Field Service Engineers who have attained an engineering degree in higher education. All our FSE’s receive continuous training on the systems we offer, directly from the manufacturer, at their site. Further training is done in-house and by attending seminars of interest in Cyprus.

The Technical Support staff can be reached seven days a week, from 08.00 to 20.00, on the company hotline 77776026.

By always having engineers available, who are trained to assist you, and by utilising new technologies including remote support, we aim to keep any downtime to a minimum.

We invite you to contact us and experience our solutions:

  • High quality
  • Unmatched value
  • Peace of mind
  • Reliability
  • Increased productivity
  • Immediate solutions